Refund policy

All products sold by BSL Consultancy are digital downloads delivered instantly after purchase.

Due to the nature of digital products, we are unable to offer refunds, returns, or exchanges once a file has been accessed or downloaded.

By completing your purchase, you acknowledge and agree that:

• The product is delivered electronically.

• You will receive immediate access to the download.

• Your right to cancel is waived once the download has been provided.

Exceptions

We will provide a replacement, correction, or refund if:

• The file is corrupted or cannot be opened

• You receive the wrong product

• The product contains a significant error or fault

If you experience any issues, please contact us at:
BSLConsultancy@outlook.com

We aim to respond within 2 business days and resolve any problems promptly.

Important

Please review product descriptions carefully before purchasing to ensure the document meets your requirements. All products are intended for business use and are provided as templates to support compliance processes.

Compliance Disclaimer

All templates, forms, and policies provided by BSL Consultancy are intended as practical tools to assist transport operators in working towards and maintaining compliance with relevant regulations.

These documents are provided as guidance only and should be reviewed and adapted to suit your specific business operations. BSL Consultancy does not guarantee that the use of any template or document will ensure full regulatory compliance, audit approval, or acceptance by enforcement authorities.

It is the responsibility of the purchaser to ensure that all documentation and processes are appropriate for their business and meet current legal and regulatory requirements.

Where necessary, independent professional or legal advice should be sought.

BSL Consultancy reserves the right to update this policy at any time.